Drukair operates a mixed fleet of aircrafts comprising of A319, A320, ATR, and PC-24 with varying configurations. Accordingly, onboard products, services, and features may vary depending on the route and aircraft assigned. Please note that aircraft assignment on scheduled flights is subject to operational requirements and may change at short notice. We request passenger’s with specific requirements to kindly contact us prior to booking.

Travel Advisory: Check-in counters open 3 hours before departure and close strictly 1 hour prior. Passengers are advised to arrive at least 2 hours early to avoid congestion and ensure a smooth check-in. Late arrivals may risk missing their flight. We appreciate your cooperation in maintaining on-time departures.

For any assistance related to GDS, please contact gds_assist@drukair.com.bt

Effective 1st January 2026, a 5% Goods and Services Tax (GST) will be applied to all Drukair services as per the Goods and Services Tax (Amendment) Act 2025 and the Income Tax Act 2025. For details, contact: choki.zangmo@drukair.com.bt or ugyen.wangmo@drukair.com.bt.

Effective 1st September 2025, Singapore will enforce stiffer penalties for vaping offences. Travelers found vaping or in possession of vaping products may face fines, deportation, and re-entry bans.

Please reconfirm your booking 72 hours before departure. In Bhutan, contact any Drukair office, email reservation@drukair.com.bt, or call 1300.

Effective 1 May 2025, all non-Thai nationals must complete the Thai Digital Arrival Card (TDAC) online within 3 days before travel via tdac.immigration.go.th

To ensure the safety of our ground employees, checked baggage must not exceed 32kg per piece, regardless of travel class.

Passengers with single names on their travel documents are not allowed to travel to Dubai. These passengers may be denied check-in or risk deportation upon arrival.

Advisory: Indian nationals traveling to any third country from Nepal are required to obtain a Third Country No Objection Certificate (NOC) from the Embassy of India, Kathmandu. For detailed information, please refer to the advisory here: https://www.indembkathmandu.gov.in/latest-advisory-regarding-consular-services

World-Class Healthcare, Exclusive Member Privileges with Phyathai 2 International Hospital

As a valued HappinesSMiles member, we are delighted to announce our latest healthcare partnership with Phyathai 2 International Hospital, located at 943 Phahonyothin Road, Phaya Thai, Bangkok 10400, Thailand. This collaboration brings you privileged access to one of Thailand’s most esteemed medical institutions, known for its commitment to international standards, modern facilities, and compassionate care. Whether you’re seeking a routine health check-up or specialized medical treatment, your HappinesSMiles membership unlocks exclusive benefits and savings, making quality healthcare more accessible, seamless, and rewarding during your time in Thailand.

Why Choose Phyathai 2 International Hospital?

Phyathai 2 International Hospital has built an excellent reputation for delivering outstanding medical services with a strong focus on patient-centered care. Located in the heart of Bangkok, the hospital combines cutting-edge medical technology with a warm, supportive environment to ensure comfort, safety, and confidence throughout the healthcare journey.

The hospital is staffed by expertly trained medical personnel, including highly qualified doctors, skilled nurses, and a multilingual support team all dedicated to providing comprehensive and personalized care. With a wide range of specialized medical services available under one roof, patients receive timely, coordinated treatment tailored to their individual needs.

With commitment to international healthcare standards and continuous innovation, Phyathai 2 International Hospital ensures that every patient receives the best possible care whether it’s for routine check-ups, preventive screening, or advanced medical treatment.

Enjoy special privileges based on your membership tier

  • 10% discount for all items except Doctor Fee and Non-Apply Items.
  • 10% discount for room charge except Doctor Fee and Non-Apply Items.
  • Complimentary transportation transfers from the residence, airport and/or hotel to hospital
  • Complimentary services of preliminary consultation (treatment plan), estimating cost of treatment and the length of stay via onestop@phyathai.com
  • Complimentary personal escort services

How to Avail Your Benefits

To enjoy your exclusive HappinesSMiles privileges at Phyathai 2 International Hospital, simply present your e-membership card at the hospital prior to the start of your consultation or treatment. This step is required to activate your entitled discounts and services under the partnership.

Location

943 Phaholyothin Road, Phaya Thai, Phaya Thai District, Bangkok 10400, Thailand