Drukair operates a mixed fleet of aircrafts comprising of A319, A320, ATR, and PC-24 with varying configurations. Accordingly, onboard products, services, and features may vary depending on the route and aircraft assigned. Please note that aircraft assignment on scheduled flights is subject to operational requirements and may change at short notice. We request passenger’s with specific requirements to kindly contact us prior to booking.

Travel Advisory: Check-in counters open 3 hours before departure and close strictly 1 hour prior. Passengers are advised to arrive at least 2 hours early to avoid congestion and ensure a smooth check-in. Late arrivals may risk missing their flight. We appreciate your cooperation in maintaining on-time departures.

For any assistance related to GDS, please contact gds_assist@drukair.com.bt

Effective 1st January 2026, a 5% Goods and Services Tax (GST) will be applied to all Drukair services as per the Goods and Services Tax (Amendment) Act 2025 and the Income Tax Act 2025. For details, contact: choki.zangmo@drukair.com.bt or ugyen.wangmo@drukair.com.bt.

Effective 1st September 2025, Singapore will enforce stiffer penalties for vaping offences. Travelers found vaping or in possession of vaping products may face fines, deportation, and re-entry bans.

Please reconfirm your booking 72 hours before departure. In Bhutan, contact any Drukair office, email reservation@drukair.com.bt, or call 1300.

Effective 1 May 2025, all non-Thai nationals must complete the Thai Digital Arrival Card (TDAC) online within 3 days before travel via tdac.immigration.go.th

To ensure the safety of our ground employees, checked baggage must not exceed 32kg per piece, regardless of travel class.

Passengers with single names on their travel documents are not allowed to travel to Dubai. These passengers may be denied check-in or risk deportation upon arrival.

Advisory: Indian nationals traveling to any third country from Nepal are required to obtain a Third Country No Objection Certificate (NOC) from the Embassy of India, Kathmandu. For detailed information, please refer to the advisory here: https://www.indembkathmandu.gov.in/latest-advisory-regarding-consular-services

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Mileage is earned based on the distance travelled (on Actual Miles / Ticketed Point Mileage) and the class of service availed. NOTE: Members must quote their Membership Number or present the membership card/e-card during booking or at check-in during departure to ensure that the activities are recorded automatically. Members must also ensure the name in the booking is exactly as it appears on your Passport and as enrolled in the program.

MILEAGE ACCRUAL

Class of service RBD (Booking Class Code) Cabin Bonus Total Percentage of Actual Miles Earned
Business J 25% 125% of Actual Miles
C & D 10% 110% of Actual Miles
Economy Y,S & Q – 100% of Actual Miles
Other discounted fares or promotional fares with designated booking class codes (P, W, etc.) may be eligible for reduced mileage accrual or may not earn miles. Award Travel in X (economy) and I (business) booking classes are not eligible for mileage accrual. On all upgraded travels including a paid upgrade travel at the airport, mileage is earned based on the original booking class code.

MILEAGE ACCRUAL

Actual Miles is the Ticketed Point Mileage between the origin and the destination of Drukair operated flights.

SEGMENT Actual Miles
Paro – Bagdogra V.V 87
Paro – Bangkok V.V 1,183
Paro – Bodhgaya V.V 337
Paro – Bumthang V.V 78
Paro – Delhi V.V 762
Paro – Dhaka V.V 256
Paro – Gelephu V.V 96
Paro – Guwahati V.V 155
Paro – Kathmandu V.V 256
Paro – Kolkata V.V 335
Paro – Singapore V.V 2,038
Paro – Yonphula V.V 129
Bagdogra – Bangkok V.V 1,198
Bodhgaya – Bangkok V.V 1,273
Guwahati – Bangkok V.V 1,036
Guwahati – Singapore V.V 1,804
Paro – Dubai V.V 2,108
Gelephu – Kolkata V.V 256

MILEAGE ACCRUAL CHART (BASE MILES)

SEGMENT Actual Miles Base Miles (Miles earned based on RBD)
S, Y & Q C & D J
Paro – Bagdogra V.V 87 87 96 109
Paro – Bangkok V.V 1,183 1,183 1,301 1,479
Paro – Bodhgaya V.V 337 337 371 421
Paro – Bumthang V.V 78 78 86 98
Paro – Delhi V.V 762 762 838 953
Paro – Dhaka V.V 256 256 282 320
Paro – Gelephu V.V 96 96 106 120
Paro – Guwahati V.V 155 155 171 194
Paro – Kathmandu V.V 256 256 282 320
Paro – Kolkata V.V 335 335 369 419
Paro – Singapore V.V 2,038 2,038 2,242 2,548
Paro – Yonphula V.V 129 129 142 161
Bagdogra – Bangkok V.V 1,198 1,198 1,318 1,498
Bodhgaya – Bangkok V.V 1,273 1,273 1,400 1,591
Guwahati – Bangkok V.V 1,036 1,036 1,140 1,295
Guwahati – Singapore V.V 1,804 1,804 1,984 2,255
Paro – Dubai V.V 2,108 2,108 2,319 2,365
Gelephu – Kolkata V.V 256 256 282 320

NOTE: Base Miles will also be counted separately towards Tiers for tier evaluation on every new accrual activity for exactly 365 days, called as Tier Miles.

MILEAGE ACCRUAL CHART (BASE MILES)

Base Miles accrued remain valid for a full 2 (two) years from the date of credit (load date). Base Miles not redeemed within the 2 year validity expire on a monthly basis. For example, Base Miles earned within January 2018 (1st – 31st) and not redeemed will expire on 31st January 2020. Within each calendar year, there are 12 dates on which Base Miles may expire (last day of each month). Expiring Base Miles, if any, can always be viewed online by accessing individual’s member account.
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