Drukair operates a mixed fleet of aircrafts comprising of A319, A320, ATR, and PC-24 with varying configurations. Accordingly, onboard products, services, and features may vary depending on the route and aircraft assigned. Please note that aircraft assignment on scheduled flights is subject to operational requirements and may change at short notice. We request passenger’s with specific requirements to kindly contact us prior to booking.

Travel Advisory: Check-in counters open 3 hours before departure and close strictly 1 hour prior. Passengers are advised to arrive at least 2 hours early to avoid congestion and ensure a smooth check-in. Late arrivals may risk missing their flight. We appreciate your cooperation in maintaining on-time departures.

For any assistance related to GDS, please contact gds_assist@drukair.com.bt

Effective 1st January 2026, a 5% Goods and Services Tax (GST) will be applied to all Drukair services as per the Goods and Services Tax (Amendment) Act 2025 and the Income Tax Act 2025. For details, contact: choki.zangmo@drukair.com.bt or ugyen.wangmo@drukair.com.bt.

Effective 1st September 2025, Singapore will enforce stiffer penalties for vaping offences. Travelers found vaping or in possession of vaping products may face fines, deportation, and re-entry bans.

Please reconfirm your booking 72 hours before departure. In Bhutan, contact any Drukair office, email reservation@drukair.com.bt, or call 1300.

Effective 1 May 2025, all non-Thai nationals must complete the Thai Digital Arrival Card (TDAC) online within 3 days before travel via tdac.immigration.go.th

To ensure the safety of our ground employees, checked baggage must not exceed 32kg per piece, regardless of travel class.

Passengers with single names on their travel documents are not allowed to travel to Dubai. These passengers may be denied check-in or risk deportation upon arrival.

Advisory: Indian nationals traveling to any third country from Nepal are required to obtain a Third Country No Objection Certificate (NOC) from the Embassy of India, Kathmandu. For detailed information, please refer to the advisory here: https://www.indembkathmandu.gov.in/latest-advisory-regarding-consular-services

Terms of Use

These terms of use (‘Terms’) govern your use of the Drukair Corporation Limited and its related bodies corporate (Drukair) websites, drukair.com.bt (‘website’) and Drukair Mobile app. Your use of this website will mean you accept these Terms.

Intellectual Property Rights

The material contained on these websites is protected by copyright. You may use these websites only for your personal and non-commercial purposes. Except to the extent permitted by relevant copyright legislation, you must not use, copy, modify, transmit, store, publish or distribute the material on these websites, or create any other material using material on these websites, without obtaining the prior written consent of Drukair.

Trademarks (whether registered or unregistered) and logos must not be used or modified in any way without obtaining the prior written consent of Drukair Corporation Limited.

The website, products, technology, and processes contained in this website may be the subject of other intellectual property rights owned by Drukair or by third parties. No licence is granted in respect of those intellectual property rights other than as set out in these Terms. Your use of this website must not in any way infringe the intellectual property rights of any person.

External Sites

This website may contain links to, or frame, websites of third parties (“external sites”). Drukair is not required to maintain or update the links.

Drukair makes no warranties and accepts no liability in relation to material contained on external sites.

Security

When you book flights or access your Frequent Flyer membership information, a secure server is used. Secure Sockets Layer (SSL) encrypts the information you send through this website. Drukair does not control SSL and cannot guarantee the strength or effectiveness of that encryption.

How Drukair uses Cookies

Cookies are small pieces of data stored on the web browser on your computer. This website and associated websites (including those you reach by clicking on advertising) may store cookies on your web browser and they may be enabled or disabled (manged) in your browser as preferred.

Linking to drukair.com.bt

In order to link to drukair.com.bt you will need to agree to the linking conditions and obtain written approval from Drukair Media Unit. To obtain the approval, email your request to media@drukair.com.bt and provide the following information for consideration:

  • Company name
  • Contact name
  • E-mail address
  • URL of internet site that will link to drukair.com.bt
  • Nature of your company’s website.

Conditions of Carriage

The carriage of passengers, baggage and cargo by air is subject to the Conditions of Carriage and Regulations of the relevant carrier.