Drukair operates a mixed fleet of aircrafts comprising of A319, A320, ATR, and PC-24 with varying configurations. Accordingly, onboard products, services, and features may vary depending on the route and aircraft assigned. Please note that aircraft assignment on scheduled flights is subject to operational requirements and may change at short notice. We request passenger’s with specific requirements to kindly contact us prior to booking.

Travel Advisory: Check-in counters open 3 hours before departure and close strictly 1 hour prior. Passengers are advised to arrive at least 2 hours early to avoid congestion and ensure a smooth check-in. Late arrivals may risk missing their flight. We appreciate your cooperation in maintaining on-time departures.

For any assistance related to GDS, please contact gds_assist@drukair.com.bt

Effective 1st January 2026, a 5% Goods and Services Tax (GST) will be applied to all Drukair services as per the Goods and Services Tax (Amendment) Act 2025 and the Income Tax Act 2025. For details, contact: choki.zangmo@drukair.com.bt or ugyen.wangmo@drukair.com.bt.

Effective 1st September 2025, Singapore will enforce stiffer penalties for vaping offences. Travelers found vaping or in possession of vaping products may face fines, deportation, and re-entry bans.

Please reconfirm your booking 72 hours before departure. In Bhutan, contact any Drukair office, email reservation@drukair.com.bt, or call 1300.

Effective 1 May 2025, all non-Thai nationals must complete the Thai Digital Arrival Card (TDAC) online within 3 days before travel via tdac.immigration.go.th

To ensure the safety of our ground employees, checked baggage must not exceed 32kg per piece, regardless of travel class.

Passengers with single names on their travel documents are not allowed to travel to Dubai. These passengers may be denied check-in or risk deportation upon arrival.

Advisory: Indian nationals traveling to any third country from Nepal are required to obtain a Third Country No Objection Certificate (NOC) from the Embassy of India, Kathmandu. For detailed information, please refer to the advisory here: https://www.indembkathmandu.gov.in/latest-advisory-regarding-consular-services

Exclusive Healthcare Benefits with Maharaja Agrasen Health Care Centre

As a valued HappinesSMiles member, we are excited to offer you exclusive healthcare discounts and services through our partnership with Maharaja Agrasen Health Care Centre, located in Fulbari, Siliguri. Whether you’re planning a routine check-up or require more advanced care, your membership provides you with privileged access and savings at one of the region’s top healthcare facilities.

Why Choose Maharaja Agrasen Health Care Centre?

Maharaja Agrasen Health Care Centre is known for its world-class medical services and compassionate care. With state-of-the-art facilities and a dedicated team of professionals, they provide comprehensive healthcare solutions tailored to your needs. Now, with the added benefits of your HappinesSMiles membership, accessing these services has never been easier or more rewarding.

Enjoy special privileges based on your membership tier

  • 10% Discount on doctor consultations
  • 10% Discount on outdoor investigations (e.g., diagnostic tests, screenings)
  • 10% Discount on guest house bookings for accompanying family or friends
  • Complimentary access to the hospital lounge for added comfort during your visit

How to Avail Your Benefits

To take advantage of these exclusive offers, simply present your virtual or e-membership card when booking your appointment or at the time of service. Whether you’re visiting for a consultation, an investigation, or require hospitalization, your membership privileges will ensure you receive top-quality care with added savings.

Location

Maharaja Agrasen Health Care Centre is conveniently located in Fulbari, Siliguri, offering ease of access for both local and international travelers. With the added convenience of complimentary transportation for Gold and Platinum members, your healthcare journey will be smooth and stress-free.