Drukair operates a mixed fleet of aircrafts comprising of A319, A320, ATR, and PC-24 with varying configurations. Accordingly, onboard products, services, and features may vary depending on the route and aircraft assigned. Please note that aircraft assignment on scheduled flights is subject to operational requirements and may change at short notice. We request passenger’s with specific requirements to kindly contact us prior to booking.

Travel Advisory: Check-in counters open 3 hours before departure and close strictly 1 hour prior. Passengers are advised to arrive at least 2 hours early to avoid congestion and ensure a smooth check-in. Late arrivals may risk missing their flight. We appreciate your cooperation in maintaining on-time departures.

For any assistance related to GDS, please contact gds_assist@drukair.com.bt

Effective 1st January 2026, a 5% Goods and Services Tax (GST) will be applied to all Drukair services as per the Goods and Services Tax (Amendment) Act 2025 and the Income Tax Act 2025. For details, contact: choki.zangmo@drukair.com.bt or ugyen.wangmo@drukair.com.bt.

Effective 1st September 2025, Singapore will enforce stiffer penalties for vaping offences. Travelers found vaping or in possession of vaping products may face fines, deportation, and re-entry bans.

Please reconfirm your booking 72 hours before departure. In Bhutan, contact any Drukair office, email reservation@drukair.com.bt, or call 1300.

Effective 1 May 2025, all non-Thai nationals must complete the Thai Digital Arrival Card (TDAC) online within 3 days before travel via tdac.immigration.go.th

To ensure the safety of our ground employees, checked baggage must not exceed 32kg per piece, regardless of travel class.

Passengers with single names on their travel documents are not allowed to travel to Dubai. These passengers may be denied check-in or risk deportation upon arrival.

Advisory: Indian nationals traveling to any third country from Nepal are required to obtain a Third Country No Objection Certificate (NOC) from the Embassy of India, Kathmandu. For detailed information, please refer to the advisory here: https://www.indembkathmandu.gov.in/latest-advisory-regarding-consular-services

Unlock the ease of Award Flight by redeeming your miles for flights across Drukair’s network. Members can log into their accounts and conveniently book Award Flights online using their accrued miles. Alternatively, you can visit any Drukair Sales Office to redeem your miles and book your Award Flight in person.

When booking an Award Flight online, applicable taxes will be calculated during checkout, and these can be paid through one of our secure online payment options. You may also settle taxes at Drukair Sales Offices for in-person bookings, ensuring flexibility and convenience for our valued members.

Award Flight Redemption Chart

Whether you’re planning a domestic journey or an international adventure, simply refer to the Award Flight Redemption Chart below to see how many miles you need.

SECTOR ECONOMY (X Class) BUSINESS (I Class)
ONE WAY ROUND TRIP ONE WAY ROUND TRIP
Paro – Bumthang V.V 7,000 Miles 14,000 Miles 14,000 Miles 28,000 Miles
Paro – Gelephu V.V
Paro – Yonphula V.V
Paro – Dhaka V.V
Paro – Kathmandu V.V
Paro – Bagdogra V.V
Paro – Bodh Gaya V.V
Paro – Guwahati V.V
Paro – Kolkata V.V
Gelephu – Kolkata V.V
Paro – Delhi or V.V 15,000 Miles 30,000 Miles 30,000 Miles 60,000 Miles
Paro – Bangkok or V.V 25,000 Miles 50,000 Miles 50,000 Miles 100,000 Miles
Bagdogra – Bangkok or V.V
Bodh Gaya – Bangkok or V.V
Guwahati – Bangkok or V.V
Paro -Singapore or V.V 40,000 Miles 80,000 Miles 80,000 Miles 160,000 Miles
Guwahati -Singapore or V.V
Paro – Dubai or V.V

Award Travel Terms :

  • 1. Applicable taxes are collected in addition to the miles redeemed.
  • 2. Award tickets are valid for one year from the first date of travel.
  • 3. Stop-overs are not permitted on Award Flights.
  • 4. Date changes are allowed according to the Term & Fare Sheet, within the ticket validity.
  • 5. Miles will not be accrued on Award Flights.
  • 6. Refund will be permitted, provided Award Flight has been cancelled 3 (three) day prior to departure as follows:
    • – All tiers (voluntary) – 75% refunded
    • – All tiers (involuntary) – 100% refunded