Travel Advisory: Check-in counters open 3 hours before departure and close strictly 1 hour prior. Passengers are advised to arrive at least 2 hours early to avoid congestion and ensure a smooth check-in. Late arrivals may risk missing their flight. We appreciate your cooperation in maintaining on-time departures.

For any assistance related to GDS, please contact gds_assist@drukair.com.bt

Implementation of 5% Goods and Services Tax (GST) .In accordance with the Goods and Services Tax (Amendment) Act of Bhutan 2025 and the Income Tax Act 2025, a 5% Goods and Services Tax (GST) will be applicable to all Drukair services, effective 1st January 2026. All customers and stakeholders are kindly requested to take note of this update. The GST will be applied in line with the prevailing laws of the Kingdom of Bhutan. For further information or clarification, please contact the Drukair Accounts Section at +975 17656122 / 17290979 or email us at choki.zangmo@drukair.com.bt/ugyen.wangmo@drukair.com.bt

Effective 1st September 2025, Singapore will enforce stiffer penalties for vaping offences. Travelers, including tourists and foreign nationals, found vaping or in possession of vaping products may face fines, deportation, passport revocation, and re-entry bans. For details, visit: www.hsa.gov.sg/tobacco-regulation/vaping-enforcement.

Effective 1 May 2025, all non-Thai nationals must complete the Thai Digital Arrival Card (TDAC) online within 3 days before travel via tdac.immigration.go.th

Please reconfirm your booking 72 hours before departure. In Bhutan, contact any Drukair office, email reservation@drukair.com.bt, or call 1300. You can also WhatsApp us at +975 17131300 (07:00–21:00, GMT+6).

Effective 1 May 2025, all non-Thai nationals must complete the Thai Digital Arrival Card (TDAC) online within 3 days before travel via tdac.immigration.go.th

To ensure the safety of our ground employees, we remind passengers that checked baggage must not exceed 32kg per piece, regardless of travel class. For baggage over this limit, please split it into smaller pieces, each not exceeding 32kg.

Passengers with single names on their travel documents, where there is no clear distinction between first and last names (e.g., "Sonam"), are not allowed to travel to Dubai. These passengers may be denied check-in or risk deportation upon arrival.

Advisory: Indian nationals traveling to any third country from Nepal are required to obtain a Third Country No Objection Certificate (NOC) from the Embassy of India, Kathmandu. For detailed information, please refer to the advisory here: https://www.indembkathmandu.gov.in/latest-advisory-regarding-consular-services

Drukair NDC (New Distribution Capability)

Drukair’s New Distribution Capability (NDC) platform provides travel partners with a modern, efficient, and seamless way to access Drukair content and services directly.

It enables enhanced access to real-time availability, richer fare content, and improved booking and servicing capabilities, delivering a more flexible and personalized retailing experience.

Functionalities

Shop and Book

  • Domestic and International flights
  • Economy and Business Class

Ancillary Sales

  • Prepaid seats
  • Prepaid excess baggage

Payment Options

  • Top up based Wallet
  • Deferred payment (hold booking)
  • Credit Card – Coming Soon!

Manage Bookings

  • Reissue
  • Refund
  • Void

Support & Contact

  • Agent Onboarding & Commercial Enquiries: ndc_sales@drukair.com.bt
  • NDC API Integration Support: ndc_api@drukair.com.bt
  • Operational Support: ndc_support@drukair.com.bt

NDC Fare Rules

Sl. No Clause Fare Rules
1 Name Change Business Class
Not permitted. Please contact the airline.
Economy Class
Not permitted. Please contact the airline.
2 Date Change Business Class
• 2 days and above – No charges
• 1 day or less – USD 20
Economy Class
• 4 days and above – No charges
• 3 days or less – USD 20
3 Sector & Route Change Business Class & Economy Class
  • • One (1) day and above from the departure date if done at the sales counter.
  • • Subject to seat availability, on the day of travel, at the airport.
  • • If new airfare exceeds the original airfare, the airfare difference is payable when ticket is re-issued.
  • • If new airfare is less than original airfare, then airfare difference shall be forfeited.
  • • If changes with penalty are involved, no further changes allowed.
  • • No refund permitted.
.
4 No Show Business Class
  • International Sector
    • USD 50 applicable
  • Domestic Sector
    • 20 USD applicable (Local Airfares)
    • USD 50 applicable (Other Airfares)
Economy Class
  • International Sector
    • USD 50 applicable
  • Domestic Sectors
    • 20 USD applicable (Local Airfare)
    • USD 50 applicable (Other Airfares
5 Ticket Validity Business Class
One year from first date of travel
Economy Class
One year from first date of travel
6. Refund Penalty (Voluntary Refund)

Please note that a refund penalty applies if you cancel your ticket and the penalty depends on the fare class and route. Kindly check the refund penalty before you cancel your ticket.
Sl.No Route Booking Class 1 (Y) Booking Class 2 (J)
One-way (USD) Round-trip (USD) One-way (USD) Round-trip (USD)
1PBH-BKK vv232416344631
2PBH-SIN vv274488469842
3PBH-KTM vv100175168300
4PBH-CCU vv105188168300
5PBH-DEL vv165293280503
6PBH-DAC vv93165180325
7PBH-GAY vv105190180325
8PBH-IXB vv5810098173
9PBH-GAU vv63113105188
10PBH-DXB vv3516495971103
11GAY-BKK vv74151291523
12IXB-BKK vv132244291523
13GAU-BKK vv132244291523
14GAU-SIN vv92171409736
15GLU-CCU vv93168108195
16PBH-BUT vv93163108188
17PBH-GLU vv93163108188
18GLU-BUT vv93163108188
19PBH-YON vv105183120210
20GLU-YON vv93163108188
21BUT-YON vv7813890158

    Note:

    • 1. The ticket must be valid to be eligible for a refund.
    • 2. Charges apply for cancellation/refund at any time
    • 3. No refund permitted for No show and Voluntary Reroute
    • 4. No refunds are permitted for itineraries purchased with promotional fares


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