Travel Advisory: Check-in counters open 3 hours before departure and close strictly 1 hour prior. Passengers are advised to arrive at least 2 hours early to avoid congestion and ensure a smooth check-in. Late arrivals may risk missing their flight. We appreciate your cooperation in maintaining on-time departures.

For any assistance related to GDS, please contact gds_assist@drukair.com.bt

Implementation of 5% Goods and Services Tax (GST) .In accordance with the Goods and Services Tax (Amendment) Act of Bhutan 2025 and the Income Tax Act 2025, a 5% Goods and Services Tax (GST) will be applicable to all Drukair services, effective 1st January 2026. All customers and stakeholders are kindly requested to take note of this update. The GST will be applied in line with the prevailing laws of the Kingdom of Bhutan. For further information or clarification, please contact the Drukair Accounts Section at +975 17656122 / 17290979 or email us at choki.zangmo@drukair.com.bt/ugyen.wangmo@drukair.com.bt

Effective 1st September 2025, Singapore will enforce stiffer penalties for vaping offences. Travelers, including tourists and foreign nationals, found vaping or in possession of vaping products may face fines, deportation, passport revocation, and re-entry bans. For details, visit: www.hsa.gov.sg/tobacco-regulation/vaping-enforcement.

Effective 1 May 2025, all non-Thai nationals must complete the Thai Digital Arrival Card (TDAC) online within 3 days before travel via tdac.immigration.go.th

Please reconfirm your booking 72 hours before departure. In Bhutan, contact any Drukair office, email reservation@drukair.com.bt, or call 1300. You can also WhatsApp us at +975 17131300 (07:00–21:00, GMT+6).

Effective 1 May 2025, all non-Thai nationals must complete the Thai Digital Arrival Card (TDAC) online within 3 days before travel via tdac.immigration.go.th

To ensure the safety of our ground employees, we remind passengers that checked baggage must not exceed 32kg per piece, regardless of travel class. For baggage over this limit, please split it into smaller pieces, each not exceeding 32kg.

Passengers with single names on their travel documents, where there is no clear distinction between first and last names (e.g., "Sonam"), are not allowed to travel to Dubai. These passengers may be denied check-in or risk deportation upon arrival.

Advisory: Indian nationals traveling to any third country from Nepal are required to obtain a Third Country No Objection Certificate (NOC) from the Embassy of India, Kathmandu. For detailed information, please refer to the advisory here: https://www.indembkathmandu.gov.in/latest-advisory-regarding-consular-services