Airport Details:

  • Airport: Changi International Airport
  • City: Singapore
  • IATA Code: SIN

City Office Address:

Office Timing:

  • City office
  • Open 1000hrs-1800hrs (Weekdays)
  • Open 1000hrs-1400hrs (Saturdays)

About Singapore

Singapore is located in Southeast Asia around 85 miles north of the Equator, south of Peninsular Malaysia and east of West Sumatra (Indonesia), just across the Strait of Malacca. The big island of Borneo lies to the east of Singapore.

Counter Timing:

  • Terminal 3, Row 10- Check-in counter 2-6
  • Our counter opens 3hrs prior to departure time and closes 1hr prior to departure time.
  • Boarding gate opens 60 mins before flight.

Special Service Information

Special service request should be made at the time of booking the ticket so that we can make the necessary arrangements.

Baggage Information:

Check-in baggage allowance/ Excess baggage / Upgradation rates/Unaccompanied Baggage rates:

Stations Business 'J/C' Economy 'Y/S' Excess baggage rates (per kg) Upgrade surcharges Unaccompanied baggage rates
S to C class Y to J class
Singapore - Paro 40 kgs 30 kgs SGD 15 USD 305 USD 270 SGD 14
Singapore - Guwahati 40 kgs 30 kgs SGD 13 - USD 445 -

Travel Tips:

Transfer lounge C is operational from 0430hrs to 0530hrs as per flight operating days. Wheelchairs services are only provided after the stairs and arrival to Singapore. For wheelchair services during departure, the services will be provided until the steps to the plane. For Passengers that are immobile, we do offer a High-Lift Service. High-Lift service acts like an elevator for passengers as they disembark from the plane. The High Lift services will cost 300 SGD per person. For passengers that require high lift, request should be made before 24 hours of your flight.