Unaccompanied baggage

HOW TO SEND UNACCOMPANIED BAGGAGE: BANGKOK – PARO

Counters for unaccompanied baggage will be open as per the following details:

  • Counter Opening Time: 08:00 am
  • Counter Closing Time: 10:00 am

Note: Kindly note passenger check-in counter will open after 40 mins gap at 10:40 am.


STEP 1

Once you have decided to send unaccompanied baggage, you can use our services by simply visiting the counter one day prior to flight departure as per the timing given on this page. Since the counter number for this service will be allocated by AOT on the day of operation, we recommend you to check the flight information display at the airport.

STEP 2

Unaccompanied baggage will be accepted only at the counters, and not at any other location. Once at the counter ensure your baggage is weighed and baggage tags (LR) are attached accordingly. You will have to sign the LR (limited release tag) and ensure to declare the contents of the baggage. All unaccompanied baggage forms should be filled properly, including the sender and receiver details.

STEP 3

We recommend that a picture of the baggage tag and unaccompanied baggage form be taken by the sender and shared with the receiver in Bhutan.

STEP 4

Drukair does not guarantee a specific time for collection of your unaccompanied baggage. While we have an excellent rate of correct delivery estimations, with most of the unaccompanied baggage arriving on time, we recommend allowing a little extra time in case of any unexpected disruptions. As with the collection, please bear in mind that items will need custom clearance before it can be collected by the recipient.

TELEVISION CARRIAGE

For TVs sent through unaccompanied baggage kindly note that Drukair will accept carriage of television up to 65 inches and permissible weight as per our unaccompanied baggage weight allowance (max 50 kg) mentioned below.

For TVs above 65 inches please book separately and send through our cargo services.

NOTE: The airline shall not be responsible for the damage and will not be compensated in case of any damages since the item falls under Limited Release.


SIZE AND WEIGHT ALLOWANCE

MAX SIZE & WEIGHT RATES

150 (L) x 100 (W) x 100 (H) cms

Maximum Weight per piece: 50 kg

THB 138 per kg.

Minimum THB 1040

*Payment can be made at Bangkok in THB or at Paro in BTN (official rate of exchange).

IMPORTANT!

The unaccompanied baggage service is only for Bangkok station. Dangerous Goods items like batteries and explosives/flammable content will not be allowed to send and will be rejected during security x-ray screening. Perishables will only be accepted on the day of departure and not one day before as there is no cold storage for unaccompanied baggage.